Friday, April 07, 2006
Changing computers
S is planning to come back to work after Easter. So, I spent this morning loading the third computer in the pharmacy with all of the programs I use. As I do this, I am trying to figure out how come I change computers each time instead of my employees. J says that I give to others to the detriment of myself. It doesn't feel that way to me most of the time, but then an unexpected feeling of resentment pops up. I wonder sometimes if I am nice or just passive. I hate conflict, but most people do. Do I hate conflict so much that avoidance has become my primary motivation? In this case, it makes more sense for me to change computers. The front computers are loaded with the prescription processing program. The back computer, which will be mine, does not have that software. I want S and D to do all of the processing while I check behind them and work with patients. Or maybe, I am rationalizing my movement.
# posted by Dawn @ 7:37 AM 
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I love my amateur psychiatrist. Pretty soon she is going to set-up a booth like Lucy on Charlie Brown
:) in the pharmacy
J
:) in the pharmacy
J
# posted by 
: 3:00 PM
: 3:00 PM
....Good Luck on your Noble Quest..
My quest of 11 years (personally), and 65 years (family pharmacy) is all but over soon. I am 37 yrs old, father of six kids, and fed up with being an insurance company mule.
Personally, my situation is much different than yours-but I have experienced everything you have talked about (pharmacy related) in your blog.
Just one tip, ask J to refer you to a good psychiatrist (or psychologist) whichever she recommends (do not want to offend her). Most people do not like conflict, but to be successful in this business you have to face a multitude of situations head-on. The margins are too small, and payments too long in coming to let problems sit on back burner, or be avoided altogether. I know this because I too, hate conflict and knew that about myself coming into this business. At this point my resentment has grown out of control. I have done all that I feel is possible to make others happy and comfortable-both employees and customers, thinking I am doing the right thing-only to realize that people do not think like they did in the "old days". Loyalty is only as flexible as the coins in their pockets, and all of your (read "my") effort, kindness, trust, and Sunday calls, coming in on Christmas, Easter, Thanksgiving, etc..is forgotten. Now it is to the point where I feel like I am in a prison in my own "house" (9 hrs/day, 6 days/week, & have had two one-week vacations in 12 years). The "conflicts" now present themselves hourly...copays, deductibles, cancelled policys, formulary changes, new generics whose AAC is $5.00 below that of the brand, having umpteen versions of diltiazem, SSRI's, statins, and quinilones sitting around costing thousands of dollars only to be paid AWP less 19% + 0.50...then have to deliver the item. I do not see an end to this, and no one seems to be willing to stick their necks out to turn things around.
I am fortunate, this is a good job, and honored profession as viewed by the public and our patients. But how bad is it when I look at a landscaper or bricklayer with envy? How nice it would be to work, get paid for what you do, and go home. What a luxury. I told myself when I bought my pharmacy from my grandfather (who did NOT want me to go to pharmacy school) that if and when I become that silent, hurried, disgruntled pharmacist that all of us know-that I would not ruin myself or my outlook on my work-that I would get out and find something else. What that something else is I do not know yet--but I cannot take this constant barrage of problems beyond my control any longer.
Sorry...do not let me get you down...we are in different states, different situations, and different experiences...I just know this is not for me any longer. I need to see my kids before they are grown...and do something for myself and my family instead of everyone else in town.
My quest of 11 years (personally), and 65 years (family pharmacy) is all but over soon. I am 37 yrs old, father of six kids, and fed up with being an insurance company mule.
Personally, my situation is much different than yours-but I have experienced everything you have talked about (pharmacy related) in your blog.
Just one tip, ask J to refer you to a good psychiatrist (or psychologist) whichever she recommends (do not want to offend her). Most people do not like conflict, but to be successful in this business you have to face a multitude of situations head-on. The margins are too small, and payments too long in coming to let problems sit on back burner, or be avoided altogether. I know this because I too, hate conflict and knew that about myself coming into this business. At this point my resentment has grown out of control. I have done all that I feel is possible to make others happy and comfortable-both employees and customers, thinking I am doing the right thing-only to realize that people do not think like they did in the "old days". Loyalty is only as flexible as the coins in their pockets, and all of your (read "my") effort, kindness, trust, and Sunday calls, coming in on Christmas, Easter, Thanksgiving, etc..is forgotten. Now it is to the point where I feel like I am in a prison in my own "house" (9 hrs/day, 6 days/week, & have had two one-week vacations in 12 years). The "conflicts" now present themselves hourly...copays, deductibles, cancelled policys, formulary changes, new generics whose AAC is $5.00 below that of the brand, having umpteen versions of diltiazem, SSRI's, statins, and quinilones sitting around costing thousands of dollars only to be paid AWP less 19% + 0.50...then have to deliver the item. I do not see an end to this, and no one seems to be willing to stick their necks out to turn things around.
I am fortunate, this is a good job, and honored profession as viewed by the public and our patients. But how bad is it when I look at a landscaper or bricklayer with envy? How nice it would be to work, get paid for what you do, and go home. What a luxury. I told myself when I bought my pharmacy from my grandfather (who did NOT want me to go to pharmacy school) that if and when I become that silent, hurried, disgruntled pharmacist that all of us know-that I would not ruin myself or my outlook on my work-that I would get out and find something else. What that something else is I do not know yet--but I cannot take this constant barrage of problems beyond my control any longer.
Sorry...do not let me get you down...we are in different states, different situations, and different experiences...I just know this is not for me any longer. I need to see my kids before they are grown...and do something for myself and my family instead of everyone else in town.
# posted by : 8:15 PM
: 8:15 PM
Get a copy of Norton Ghost. You can set up a computer the way you want it, burn that image to a CD, and recut that image to any other PC any time you want in 15 minutes. Need multiple set ups? Make multiple images. Sounds to me like a logistics issue in wich case (despite the fact you are obviously a doormat)you are justified in your decision to cut a new machine.
# posted by : 3:20 PM
: 3:20 PM
mlrph-
I appreciate your perspective. Believe me if I begin to feel like you do, I will sell my practice. I would love to teach and do research. I have my own health insurance and have begun my own retirement accounts. I envision several careers in pharmacy.
Thanks for the tip, anon. I maybe a doormat, but I own my own business. I can choose who I want to be a doormat for.
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I appreciate your perspective. Believe me if I begin to feel like you do, I will sell my practice. I would love to teach and do research. I have my own health insurance and have begun my own retirement accounts. I envision several careers in pharmacy.
Thanks for the tip, anon. I maybe a doormat, but I own my own business. I can choose who I want to be a doormat for.
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